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For TOS Warranty/Support requests, please use the:
RMA Request Form
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** WARRANTY & CONDITION INFORMATION
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REQUEST A QUOTE
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CONDITION
• NEW - Brand New, never used, sealed packaging
• NOB - Brand New, never used, Open Box
• Refurb - Factory Refurbished, many times un-used
• Pre-Owned - Off Lease/Used equipment in exc condition
• Pulls - Parts from New/Working Servers - exc condition
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WARRANTY
• TOS - Default WNTY
(TOS DOA Limited Warranty)
• 90Day - 90 Days Next Business Day TOS WNTY*
• 1Yr - 1 Year Next Business Day TOS WNTY*
• 2Yr - 2 Years Next Business Day TOS WNTY*
• 3Yr - 3 Years Next Business Day TOS WNTY*
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* Systems may or may not have/show manufacturer's warranty. Any and all manufactuer's
warranties correspond to what shows on that manufacturer's website in reference to
a particular system and are subject to all that manufacturer's terms, conditions
and exclusions. Manufacturer's warranties and transferability of said warranties
are not guaranteed by This Old Store, Inc., and those manufacturers may cancel or
disallow transfers at their discretion. In the event that a system, or system components,
are not covered under the manufacturer's warranty shown, This Old Store, Inc. will
warranty those items until the warranty expiration or up to 90 days from the purchase
date (whichever is earliest) with its' TOS
Parts Replacement Limited Warranty.
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For Dell Warranty transfer information,
CLICK HERE
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SHIPPING WARRANTY INFORMATION
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All units are shipped FOB our location. Any damage arrising during shipping will be handled by filing a claim w/ the carrier directly.
We will assist in any way possible. We will do everything in our power to help, but can not be responsible for shipping damage due to the negligence of others.
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